If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and when accompanied by an original Simona Schwartz returns form.

This Return Policy does not affect the statutory rights you may have under applicable law, including your statutory right to withdrawal or your statutory warranty.

Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received, except as otherwise stated here. You will receive an email confirming the completion of return processing.

All returns or exchanges of orders, must be returned within 30 days from the day on which you receive your delivery.

You are responsible for properly packaging, labelling and shipping your product to us at Simona Schwartz cost. Please retain your proof of postage as a safeguard for your shipment. Please note that in the event that you choose another courier or shipping service to return your item rather than use the pre-paid returns label, except in the case of defective or nonconforming product, you will be liable for the cost of return.

In the event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

Contact Details

Phone: +44 7880 927946
E-mail: office@simonaschwartz.co.uk